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All About Microsoft Certification

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There are more Microsft certifications than ever, which means that choosing one isn't as easy as it used to be.

If you're considering pursuing a Microsoft certification, you may already have discovered that the number of Microsoft certifications is legion. This has come about because Microsoft has redesigned the structure of its certification program several times as it worked to come up with a sustainable, straight forward structure. However, each certification in the latest crop comes in a wide array of variations, and on top of that, the old certifications never went away, and some of them are in fact still relevant to IT professionals today. All of this makes the menu of choices a little overwhelming.

Another reason for this article is that, as of this writing, Microsoft forces you to install their new Silverlight plug in before you can view certification information, and many of us would rather not do that...

The Hottest Options

If you are working with the latest Microsoft technologies, you will want to earn a certification from the newest generation, we'll start with those.

The most recent generation certifications are as follows:

  • Microsoft Certified Technology Specialist (MCTS) -individual products and technologies.
  • Microsoft Certified IT Professional (MCITP) - job role focus added on top of MCTS.
  • Microsoft Certified Professional Developer (MCPD) - developers using Microsoft Visual Studio and the Microsoft .NET Framework.
  • Microsoft Certified Architect (MCA) - highly experienced experts with strong managerial and technical skills.

There are also two instructor certifications:

  • Microsoft Certified Trainer (MCT) - required qualification to teach official Microsoft courses.
  • Microsoft Certified Learning Consultant (MCLC) - MCTs who are also consultants.

Microsoft Certified Technology Specialist (MCTS) is the building block for higher level Microsoft certifications. It is roughly equivalent to the original Microsoft Certified Professional (MCP) designation. It is product focused, for individuals who want to demonstrate expertise with individual Microsoft products or technologies. MCTS certification options range from Windows Server 2008 all the way back to Microsoft SQL Server 2005 and cover just about everything between. They typically require passing one to three exams in your chosen area of focus. When mainstream support for the particular product expires, the certification will be retired.

Microsoft Certified IT Professional (MCITP) takes product specific expertise and adds a job role on top of it, such as administrator, developer, or support technician. Each MCITP has a related MCTS requirement, so you'll have to earn that first. With the exception of the MCITP: Enterprise Administrator which consists of five exams, each of the MCITP roles requires one to two MCTS exams plus one to two MCITP exams. For example, to earn MCITP: Server Administrator you would need to pass two MCTS exams (Windows Server 2008 Active Directory Configuration and Windows Server 2008 Network Infrastructure Configuration) and then pass the MCITP Windows Server 2008, Server Administrator exam. The retirement policy is the same as it is for MCTS designations.

Microsoft Certified Professional Developer (MCPD) is for application developers who work with Microsoft Visual Studio and Microsoft .NET Framework 3.5. This certification takes MCTS skills and adds on specific developer roles using these technologies. The current MCPD certifications focus on Visual Studio 2008, but you can still earn certifications on Visual Studio 2005. For Visual Studio .NET, the older Microsoft Certified Solution Developer (MCSD) is the certification to earn.

The three MCPD options for Visual Studio 2008 are Windows Developer, ASP.NET Developer, or Enterprise Application Developer. For a Windows or ASP.NET designation, you must first earn the MCTS certification on the same technology (2 exams) and then pass the related MCPD exam. The Enterprise Developer title is much more demanding, requiring you to earn multiple MCTS certifications before taking MCPD Enterprise exams.

Microsoft Certified Architect (MCA) is the highest level of Microsoft certification and by far the most rigorous and costly. You'll need a ton of experience just to consider it, and it will set you back at least $10,000 just in program fees, half of which is due up front. The skills assessed include soft skills such as leadership, communication, and organizational strategies as well as technology expertise, which is billed as vendor neutral. There are infrastructure and solutions tracks, as well as a separate MCA Technology program.

Microsoft Certified Architect (MCA) is the highest level of Microsoft certification and by far the most rigorous and costly.

For the infrastructure or solutions tracks, first you'll have to submit an extensive dossier documenting your work history, an architectural solution case study, and descriptions of instances in which you have demonstrated each of the required competencies. Then you'll have to undergo an extensive, two hour review by a panel of four experts including two who are current MCAs. During the review, you will present and defend your solution and make a case for why you are really, truly an architecture expert.

The MCA Technology program is open only to Microsoft partners and employees and operates a bit differently. It is even more expensive, requiring you to attend four weeks of training, pass a qualification lab, and then face the review board, as well as meet experience requirements.

Microsoft Certified Trainer (MCT) is the certification that must be earned before you can teach an official Microsoft course using the official curriculum. It has been around for many years. There are four steps to becoming an MCT. The first is of course that you hold a current Microsoft certification from a fairly broad list that includes various MCSA, MCSE, MCITP, MCTS, MCDBA, and other certifications. Second, you must prove trainer expertise by either a) holding CompTIA CTT+ certification or a trainer credential from Cisco, Citrix, Oracle, or Novell, b) attend and pass an approved presentation skills course, or c) prove that you are an instructor at an accredited academic institution. Third, you must sign up for a "Metrics that Matter" account which enforces ongoing MCT requirements such as performance standards. You will need the account number for the next step. The final requirement is that you must complete Microsoft MCT application and pay the $400 program fee (US). An MCT certification must be renewed annually.

Microsoft Certified Learning Consultant (MCLC) is for Microsoft Certified Trainers (MCTs) who are also serve as consultants who design, develop, and implement customized Microsoft learning solutions. To step up from MCT to MCLC, you will need to submit a case study of a project you completed within the last two years that proves your skills as a learning consultant and submit a letter from the customer profiled in your case study. You will have to submit a new case study and a new letter every two years.

Oldies (and Not So Oldies) but Goodies

The original crop of Microsoft certifications is arguably the best known group, but they are disappearing fast. Neverless, some are still quite applicable to today's IT professionals. If you pick one of these, be sure to pay attention to when it is being retired and complete all requirements before then. This bunch includes:

  • Microsoft Certified Professional (MCP) - basic competency in any legacy Microsoft product.
  • Microsoft Certified Desktop Support Technician (MCDST) - technical support for Windows XP end users.
  • Microsoft Certified Systems Administrator (MCSA) - intended as a stepping stone to the MCSE.
  • Microsoft Certified Systems Engineer (MCSE) - high level skills in Microsoft Windows up to Windows 2003.
  • Microsoft Certified Application Developer (MCAD) - intended as a stepping stone to MCSD.
  • Microsoft Certified Solution Developer (MCSD) - application development using Microsoft .NET Framework 1.0 or 1.1
  • Microsoft Certified Database Administrator (MCDBA) - implementation and administration of Microsoft SQL Server databases.

Microsoft Certified Professional (MCP) used to be the entry point to the Microsoft certification program. Basically, pass any single exam on any Microsoft product and you would obtain MCP certification. This no longer applies and has been effectively replaced by the MCTS designation described earlier.

Microsoft Certified Desktop Support Technician (MCDST) s for individuals who provide support to end users of Windows XP. There are two exams required, one that focuses on the operating system itself and a second that covers troubleshooting applications that run on it.

Microsoft Certified Systems Administrator (MCSA) is essentially a stepping stone to the MCSE, created because the list of MCSE requirements can be rather daunting at seven exams. It can be earned on Windows 2000 or Windows Server 2003 and requires passing four exams which overlap the MCSE exams, thus you will earn the MCSA on the way to the MCSE. The exams include two networking system exams, one client operating system exam, and one elective. MCSA: Messaging and MCSA: Security specializations are also available for both the Windows 2000 and the Windows 2003 tracks.

Microsoft Certified Systems Engineer (MCSE) is without a doubt the best known certification worldwide; no suprise since it's been around since 1992, and it's not going away any time soon. It is intended to certify a high skill level in designing and implementing Windows operating system solutions. Currently it can only be earned following a seven exam Windows 2003 track. Exams for earlier tracks, such as Windows 2000, are no longer available. There are no current plans to retire this certification, although the newer certifications at the beginning of this article warrant a look first.

The MCSE is still a very viable certification and will be for the foreseeable future as Windows Server 2003 is likely to remain in wide use for some time.

To earn an MCSE on Windows Server 2003, you must pass seven exams including four core networking system exams, a client operating system exam, a design exam, and one elective exam from an extensive list that includes many of the latest Microsoft certification exams. The four core networking exams cover skills related to managing, implementing, and maintaining Windows Server 2003 in a networked environment. The client operating system exam can be either for Windows Vista or Windows XP professional. For the design exam, the two choices are Designing a Windows Server 2003 Active Directory and Network Infrastructure or Designing Security for a Windows Server 2003 Network. The list of possible electives includes quite a few from the new MCTS certification exam list. MCSE: Messaging and MCSE: Security specializations are also available for both the Windows 2000 and the Windows 2003 tracks.

The MCSE is still a very viable certification and will be for the foreseeable future as Windows Server 2003 is likely to remain in wide use for some time.

Microsoft Certified Application Developer (MCAD) is for developers who work with Microsoft .NET Framework 1.0 or 1.1. For later versions of the .NET Framework, look at the newer MCTS above. Also, keep in mind that t crucial core exams will retire in March 2009, so you will not be able to take them after that. MCAD was created as a more easily obtainable developer certification than the MCSD and serves as a stepping stone to that. It requires three exams rather than five. The exams overlap so you will earn the MCAD on the way to the MCSD. First you choose either Visual C# .NET or Visual Basic .NET as your track. Then you will need to pass a Windows or web application development exam and a web services and server component development exam, plus one elective that covers a specific Microsoft server product.

Microsoft Certified Solution Developer (MCSD) was Microsoft's first certification for developers and is nearly as well known as the MCSE; however, the core exams will retire in March 2009, so if you have not completed them by then, you will not be able to earn this certification. On the up side, Microsoft says the title will never expire, so if you earn it you get to keep it. An MCSD is for application developers who work with Microsoft .NET Framework 1.0 or 1.1. For later versions of the .NET framework look at MCTS and MCITP above.

The MCSD certification offers a choice of a Visual C# .NET or Visual Basic .NET. Four core exams are required, one each for web application development, windows application development, web services and server component development, and solution architecture. An additional elective is also required, which can be chosen from a list that includes Microsoft BizTalk Server 2004, Microsoft SQL Server 2005, and implementing application security, among other options.

Microsoft Certified Database Administrator (MCDBA) is for administrators of Microsoft SQL Server 2000. Most of the exams on this track have already retired or will retire in March 2009, so you will need to complete the requirements before then. To earn an MCDBA, you must pass on SQL Server administration exam and one SQL Server design exam. You must also pass either a Windows 2000 or Windows Server 2003 exam. The last requirement is your choice of an elective from a list that includes some of the newer MCTS exams. Most of the other elective options are for exams that have been retired.

That's a Wrap - For Now

As you can see, the latest generation of certifications offers many more certification tracks within each designation. They pertain to the latest Microsoft technologies as well some of the more venerable products and are certainly the first place to look if you are considering a new certification. However, many previous Microsoft products, such as Windows Server 2003, are still widely used, and earlier Microsoft certifications that remain available are quite appropriate for individuals who work with those products. Basically it comes down to what technology generation you are working with, at least until the menu of certifications gets redesigned again...


Windows 2008 Exams On Last Leg of Development

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Microsoft's Learning Group closes beta testing on several new Windows Server 2008 exams, with release soon after the software launches next month.

Windows Server 2008 rounds the corner toward release at the end of next month. And the Microsoft Learning Group, for its part, has been keeping pace with new exams that are slated to be generally available at Prometric testing centers soon after the software hits shelves. According to blog posts from Trika Harms zum Spreckel, a member of the marketing team in the Microsoft Learning Group, MCPs will see a healthy mix of MCTS and MCITP exams in the weeks to come.

Specifically, Microsoft will release three Technology Specialist-level and two Professional-level exams targeting all aspects of Windows Server 2008 design and administration:

  • 70-640 TS: Windows Server 2008 Active Directory, Configuring
  • 70-642 TS: Windows Server 2008 Network Infrastructure, Configuring
  • 70-643 TS: Windows Server 2008 Applications Infrastructure, Configuring
  • 70-646 Pro: Windows Server 2008, Server Administrator
  • 70-647 Pro: Windows Server 2008, Enterprise Administrator

All of these exams were put through a month-long beta test period that ended Jan. 21. Candidates who take these exams will earn an MCTS designation as follows:

  • Pass 70-640 - MCTS: Windows Server 2008 Active Directory Configuration
  • Pass 70-642 - MCTS: Windows Server 2008 Networking Infrastructure Configuration
  • Pass 70-643 - MCTS: Windows Server 2008 Applications Infrastructure Configuration

Those exams also make up the requirements for two new Windows Server 2003-based IT Professional titles, details of which were posted on the Microsoft site and Trika's blog late last week


According to the certification guides on the MCP site, the MCITP: Server Administrator is aimed at IT administrators who get their hands dirty mixing it up with servers and contending with daily networking issues, much like an MCSA for the new-era certifications. Obtaining that title requires passing of two TS-level exams -- 70-640 and 70-642 -- as well as 70-646 at the Professional level.

The MCITP: Enterprise Administrator title, on the other hand, requires a bit more network design-based expertise and an understanding of network infrastructure in the context of the enterprise. So, Microsoft makes the bar for obtaining this title a bit higher, with candidates having to pass at least four of the following MCTS level exams: 70-640, 70-642, 70-643 and 70-620 TS: Windows Vista, Configuring or 70-624 TS: Deploying Vista and Office Desktops (70-620 and 70-624 have been available since soon after the release of Vista last year). Over on the Professional level, candidates finally have need to pass one more exam, 70-647, to obtain MCITP nirvana.

Migrating from MCSA/MCSE on Windows 2003


As it has done in the past, the Microsoft Learning Group incorporates transition exams into both Windows 2008-based MCITP tracks for MCSA and MCSE on Windows 2003 titleholders.

For those with MCSA on Windows 2003 certificates who want to upgrade to MCITP: Server Administrator, candidates need only pass two exams: 70-646 on the Pro level and 70-648 TS: Upgrading MCSA on Windows Server 2003 to Windows Server 2008, Technology Specialist, an exam that has been available since October 2007.

For the more comprehensive MCITP: Enterprise Administrator, MCSAs have to pass either of the Vista exams (70-620 or 70-624), plus 70-643 and 70-647, as well as the transitional 70-648 exam.

For MCSEs taking on the MCITP: Server Administrator requirements means passing the same 70-646 exam, but a different transition exam: 70-649 TS: Upgrading from MCSE on Windows 2003 to Windows 2008, Technology Specialist (that one has also been available since October 2007). MCSEs migrating to the Enterprise-grade title take a similar path as MCSAs, but substitute 70-649 for 70-648.

Noteworthy: The Microsoft Learning Group is providing early adopters with a price incentive to get certified on the new Windows 2008 exams. Under its "First to Know" program, those who register to receive e-mail alerts when the Windows 2008 exams go live will receive a code that can be used to save 40 percent off the price of the news TS exams 70-640-, 70-642 and 70-643. Another code will also be issued along with alerts when the Pro-level 70-646 and 70-647 exams become generally available.

Windows Vista introduces new cert options

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Takeaway: Although several Windows Vista exams are still in beta, others are ready and waiting at your local Pearson VUE and Prometric testing centers. Here's what you need to know regarding new Windows Vista certification options.

For the last several years, Windows XP marked the most contemporary Microsoft client OS certifications an IT professional could possess. But all that's changing with the introduction of Windows Vista.

While Vista's been available to volume license customers since November 2006, its wider release in late January seemingly made the new OS' launch official. With Vista now appearing on store shelves, in advertisements and within corporate environments, it's also registering on technology professionals' certification radar screens.

Although several Windows Vista exams are still in beta, others are ready and waiting at your local Pearson VUE and Prometric testing centers. Here's what you need to know regarding new Windows Vista certification options.

Exam 70-620: Windows Vista Configuration

Officially launched January 4, 2007, Exam 70-620: Microsoft Windows Vista, Configuring earns Microsoft Certified Technology Specialist: Windows Vista, Configuration certification.

The certification is aimed at technical staff having at least a year of experience providing phone support in organizations ranging from retail stores to enterprise-scale environments.

Microsoft recommends candidates have experience

  • Repairing network issues
  • Troubleshooting Windows desktops
  • Configuring security and applications
  • Repairing logon problems
  • Resetting passwords
  • Eliminating desktop program conflicts

To successfully pass the exam, candidates must demonstrate proficiency

  • Installing and upgrading the new OS
  • Configuring and troubleshooting Vista's post-installation system settings
  • Configuring security features (including user account controls, Windows Defender and Windows Firewall).

Technology professionals must also demonstrate expertise configuring

  • Network connectivity
  • Applications included with Vista (including Windows Mail, Windows Meeting Space, Windows Calendar, Windows Fax and Scan and Windows Sidebar)
  • Mobile computing features.

Further, candidates must also prove their ability to maintain and optimize Vista performance.

Exam 70-621: Upgrading Your MCDST Certification To MCITP Enterprise Support

Exam 70-621: Upgrading Your MCDST Certification To MCITP Enterprise Support is in beta until April 12, 2007. Successfully navigating the exam enables Microsoft Certified Desktop Support Technicians to upgrade their certification to Microsoft Certified IT Professional: Enterprise Support Technician. The test is aimed at

  • IT professionals working in medium- and large-scale companies.
  • IT professionals with  three to five years of experience working as lead desktop support technicians (tier 2 support techs) deploying Windows, administering security and configuring Vista.

The upgrade exam tests candidates' ability to:

  • Install Windows Vista
  • Configure and troubleshoot post-installation settings
  • Manage security (including the new BitLocker feature)
  • Configure networking
  • Troubleshoot connectivity problems.

Candidates must also prove knowledge configuring and troubleshooting Windows' native tools, managing and maintaining Vista workstations and supporting mobile systems (including Tablet PC and mobile device components).

Among the changes already made to the exam in beta are an increased emphasis on supporting and troubleshooting applications installed on Windows Vista systems.

Exam 70-622: Microsoft Desktop Support - Enterprise

In beta until March 30, 2007, those passing Exam 70-622: Microsoft Desktop Support--Enterprise, earn Microsoft Certified IT Professional: Enterprise Support Technician certification.

The exam targets IT professionals who

  • Work in larger organizations
  • Have three to five years of experience as lead desktop support technicians
  • Have familiarity with older Windows desktop operating systems as well as Windows Vista.

Earning this accreditation requires candidates to prove their knowledge

  • Deploying Windows Vista (including deploying from custom images and analyzing business requirements)
  • Managing security (including patch management)
  • Administering and maintaining Vista boxes and configuring and troubleshooting network connectivity.

As with Exam 70-621, Exam 70-622 also experienced changes in beta. Specifically, additional focus was being placed on the same issue: supporting and troubleshooting applications installed on Vista workstations.

Exam 70-623: Microsoft Desktop Support--Consumer


Exam 70-623: Microsoft Desktop Support -- Consumer is scheduled for beta testing through April 5, 2007. Candidates passing the test earn Microsoft Certified IT Professional: Consumer Support Technician accreditation.

The exam targets IT professionals who are typically employed as consumer (residential) support technicians. Exam 70-623 tests small-office and home network administration skills, with emphasis on desktop apps, mobile device management, malware removal and hardware support, among other issues. Microsoft recommends candidates have experience deploying, managing and repairing desktop operating systems before attempting the exam.

The test measures consumer support technicians' ability to

  • Install and upgrade Windows Vista
  • Customize and configure post-installation settings
  • Configure security
  • Administer and troubleshoot network connectivity (including Vista's media center)
  • Troubleshoot and repair corrupted installations.

Exam 70-624: Deploying and Maintaining Windows Vista Client And 2007 Microsoft Office System Desktops

Exam 70-624 beta tested early this year and earns Microsoft Certified Technology Specialist: Deploying And Maintaining Vista Client And Office System 2007 Desktops certification.

Microsoft recommends Exam 70-264 candidates have at least one year of hands-on experience managing day-to-day desktop issues. They should also have familiarity with

  • Deploying Windows clients, applications, and upgrades
  • Using mass deployment tools
  • Working in the Windows pre-installation environment.

The exam tests one's ability to

  • Install Microsoft Office 2007
  • Configure Vista's automated installation features
  • Mass deploy Vista
  • Leverage the Business Desktop Deployment Workbench
  • Administer the Application Compatibility Toolkit
  • Migrate user-state data (including using the Microsoft Systems Management Server 2003 Operating System Deployment Pack).

Summary

These Windows Vista-centric exams form a firm foundation for upgrading certifications and keeping one's resume current. As Windows Vista gains share, and as the Longhorn server platform reaches market, additional exams testing Vista knowledge are sure to appear. Thus, while others may be moving slowly to adopt the new OS, those IT professionals looking to stay ahead of the pack should ensure they familiarize themselves with these exams.

What happened to the good old-fashioned MCSE?

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Windows Server 2008 will be released early next year. That's right...I said it, another major server OS will be released with undoubtedly more to learn! However, with this release, Microsoft is also rolling out major changes to its certification program. All of us old MCSEs are in for some big changes.

For example, the MCSE we're all familiar with is going away. Yep, you heard it, completely going away! Instead, new certification titles, like MCTS, or Microsoft Certified Technology Specialist: Active Directory Configuration or Application Platform Configuration, will be the certification de jour.

Here's an overview of the new Windows Server 2008 certification program. Specifically, it will address:

  • New changes in the Windows Server 2008 certification program
  • What you need to do to transition your Windows Server 2003 MCSE skills to 2008
  • What you need to do to go from Windows 2000 MCSE to 2008
  • Learn practical tips on what you can do now to start planning
The world's most popular certification is going through a major remodel-are you ready?

[Note: The MCP and MCSA have been excluded from this article with the focus being only on the MCSE.]

First look: What's changed?

After years of complaints about the MCSE being far too ordinary and too generic, Microsoft is taking a new approach to its certifications. Instead of offering a more generically themed program (like the traditional MCSE), Microsoft is creating certifications that are more tightly focused on specific roles and skill sets. These changes are part of a larger effort to revamp the entire certification program (which includes more than Windows Server 2008). However, for traditional MCSEs, Windows Server 2008 is where we'll see the most changes.

These new tracks are referred to as the Technology Series and the Professional Series.

Technology Series-Microsoft wants to provide a means for cert holders to demonstrate proficiency in a specific technology area, like configuring the Active Directory or Vista. These certifications are known as Microsoft Certified Technical Specialist (MCTS) and are very technologically focused.

Professional Series-Here, there are two focus areas: IT Professional and Professional Developer. I've excluded the Developer series from this article, as most traditional MCSEs will likely not be on the Developer track. Professional certifications allow a person to demonstrate they can perform a job like Server Administrator. A person who earns a Professional certification will be known as a Microsoft Certified IT Professional, or MCITP.

They also require earning the equivalent technology certification (MCTS) in the corresponding Microsoft product. Each focus area has generally one to three exams. For most MCSEs, there are two Professional Certifications that will likely be right in your wheelhouse. I list them below, and include the necessary exams. The "TS" next to each exam number denotes an MCTS exam, while the "Pro" denotes an MCITP exam.

Server Administrator

  • 70-642: TS: Windows Server 2008 Network Infrastructure Configuring
  • 70-640: TS: Windows Server 2008 Active Directory, Configuring
  • 70-646: Pro: Windows Server 2008 Administrator

Enterprise Administrator

  • 70-620: TS: Configuring Microsoft Windows Vista Client or 70-624: TS: Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System Desktops
  • 70-643: TS: Windows Server 2008 Applications Platform, Configuring
  • 70-642: TS: Windows Server 2008 Network Infrastructure Configuring
  • 70-640: TS: Windows Server 2008 Active Directory, Configuring
  • 70-647: Pro: Windows Server 2008 Enterprise Administrator

The theory with these new programs is that they allow for more specificity by creating very tightly focused certifications and emphasizing actual real world job roles, thus making it easier for prospective employers to judge abilities and talents. I'm already having nightmares about the alphabet soup that the already lengthy signature blocks will become. We may be seeing something like this:

John Smith, Network Engineer, MCSE (NT 4.0), MCSE+I (Windows Server 2000 and Windows Server 2003), MCSA (Windows Server 2000 and Windows Server 2003), MCTS: Windows Server 2008 - Active Directory Configuration, MCTS: Windows Server 2008 - Network Infrastructure Configuration, MCTS: Windows Server 2008 - Application Platform Configuration, MCITP: Enterprise Administrator
...and so on...

Good Grief!

And finally, in a move that not only keeps technologists current, but, coincidentally, also generates consistent revenue for Microsoft, the new MCTS certifications expire. In fact, they expire when the specific technology expires. The MCITP also requires re-certification-every three years! However, in most cases, MCITP re-up will be a single exam, and it will probably be the latest MCTS exam.
Transition your Windows Server 2003 MCSE to 2008

If you're a Windows Server 2003 MCSE (W2k3MCSE), the path to achieve certification depends on what your goals are. Because the MCSE doesn't exist in Windows Server 2008 you have to "transfer" your certification skills, as a Microsoft calls it, to the new MCTS track (and then if you'd like, tack on the applicable MCITP certification).

Microsoft has created a new exam entitled "70-649: TS: Upgrading your MCSE on Windows Server 2003 to MCTS on Windows Server 2008." When you pass it, you will earn three MCTS qualifications in one swoop:

  • MCTS: Windows Server 2008 - Active Directory Configuration
  • MCTS: Windows Server 2008 - Network Infrastructure Configuration
  • MCTS: Windows Server 2008 - Application Platform Configuration

A Windows 2003 MCSE who isn't interested in such a large exam could take individual MCTS exams in each of the aforementioned technology areas. However, if you're looking for a less circuitous route and you don't mind taking the daunting single exam, the 70-649 is probably the better approach.

It's important to note that Microsoft is transitioning folks to the TS level, but there's no transition plan to move people directly to the Professional level. You can still get there, but you have to transition to the TS level first, and then take the remaining exams at whatever professional level you are seeking, just like any other MCITP seeker.

For example, if you're a Windows 2003 MCSE and you want to be a MCITP Enterprise Administrator you'd have to:

  1. Take 70-649 to transition your skills to the new MCTS
  2. Select a desktop MCTS (70-620 or 70-624)
  3. Take the 70-647 Enterprise Administrator Professional Exam

If you only wanted to obtain the MCITP Server Administrator, you'd have to:

  1. Take 70-649 to transition your skills to the new MCTS certifications
  2. Take the 70-646 Server Administrator Professional Exam
As I mentioned before, I've left the MCSA out of the discussion here, but you will find a similar, if slightly less difficult, path to upgrade a Windows Server 2003 MCSA to Windows Server 2008. Check out the following link for more information on MCSAs: http://www.microsoft.com/learning/mcp/mcsa/windowsserver2008/default.mspx.

Going from Windows 2000 MCSE to 2008?

If you're a Windows 2000 MCSE or, for that matter, any non-Windows 2000/2003 MCSE (NT 4.0), you're out of luck. There's no transition path from Windows 2000 (or anything earlier) to Windows Server 2008. Instead, depending on how far along you are with your Windows Server 2003 MCSE, you have two choices:

  1. Complete your upgrade to Windows Server 2003 (thus making your transition to Windows Server 2008 a bit shorter), or
  2. Start fresh with Windows Server 2008

It actually may be easier to upgrade to Windows Server 2003 MCSE in order to make for an easier transition to Windows Server 2008.

[REMINDER: The two exams a Windows 2000 MCSE needs to take to upgrade to Windows Server 2003 (without taking the long route), 70-292 and 70-296 are currently scheduled for discontinuation on March 31, 2008.]

Start planning now!

The time to get your plans in order is now, what with the W2k3MCSE upgrade exams set to expire in March 2008. If you're a Windows 2000 MCSE, consider the upgrade path to W2k3MCSE first-it may make your Windows Server 2008 transition much easier.

If you're already a Windows 2003 MCSE, start looking at the new Windows Server 2008 technology. There are already some beta examinations available. Microsoft has also indicated that final versions of the exams will be released shortly after the technology's Release-To-Market date:

  • TS Exam Goals Release Date: 30 days post RTM
  • Pro Exam Goals Release Date: 60 days post RTM

70-623: Exam Review

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Exam 70-623 PRO: stands alone as a Microsoft certification. The exam targets IT professionals who work within the consumer market supporting end users. Familiar with The Geek Squad? Well, that's the target audience. Exam 70-623 gives this group a way to prove their knowledge supporting users with installation, configuration and troubleshooting retail versions of Windows Vista installed on consumers' machines.

Besides this exam, Microsoft has released four other Windows Vista exams:

  • 70-620 TS: Configuring Windows Vista (reviewed here)
  • 70-624 TS: Deploying and Maintaining Windows Vista and 2007 Office System Desktops
  • 70-621 Pro: Upgrading your MCDST Certification to MCITP Enterprise Support
  • 70-622 Pro: Supporting and Troubleshooting Applications on Windows Vista for Enterprise Support Technicians (70-622 reviewed here)
The 70-621 and 70-622 exams are aimed at testing candidates' knowledge of Vista installations at business and enterprise-class environments and qualify for the Microsoft Certified Technology Specialist and Microsoft Certified IT Professional certifications.

I took the 70-623 beta, which had 77 questions and was timed at 190 minutes. The final version of the exam is limited to 90-120 minutes, but has somewhere around 50 questions.

This exam was wide in scope and tested the candidate's knowledge of all aspects of supporting users of Windows Vista in the consumer market in these key areas:

  • Install, upgrade Windows Vista
  • Post-Installation customization and configuration
  • Configuring Vista security
  • Configuring, troubleshoot, repairing networking
  • Installing, configuring, troubleshooting devices
  • Troubleshooting, repairing Vista

My first recommendation for study falls under the category of hands-on -- if you're new to Vista, you need some time at the controls, and it's always time well spent!

Microsoft has several online and e-learning courses available for this exam (search here and here). If you'd rather take the self-study route, the official Microsoft Press publication is MCITP Self-Paced Training Kit (Exam 70-623): Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians by Anil Desai. For my study, I went to www.WindowsVista.com. It has links to information for consumers, developers and IT professionals like us. Click that link and you'll find yourself at the Microsoft Technet site, where you'll find all the printed study information you'll need. I highly recommend you study the following documents available there: Windows Vista Product Guide, Deploying Vista Step by Step Guide, Windows Vista Security Guide, Understanding and Configuring User Account Control in Windows Vista, Step-By-Step Guide to Controlling Device Installation and Usage with Group Policy, and finally; Windows Vista Networking.

Now I could just give you all the questions and answers to the exam, but what fun would there be in that? After all it's been five long years since Microsoft last released a new desktop operating system and I'm ready to learn all the new things, aren't you? On with the review.

The set of skills you'll need to demonstrate for this exam were noted earlier and through the remainder of this article, I will help you prepare to pass this exam by directing you to specific areas in Windows Vista. Be sure you read and study the exam objectives available from the Microsoft Web site for a general idea of what to expect on this exam.

Install and Upgrade Windows Vista
Minimum hardware requirements for Vista are a 800MHz CPU with 512 MB of RAM and a 20GB hard drive, and a DVD drive. You'll do better if you have at least a 1GHz or greater CPU, 1GB of RAM, and a 40GB hard drive (15GB of free disk space is required for upgrades). The Windows Aero feature requires a DirectX 9 video card that supports a Windows Display Driver Model driver, Pixel Shader 2.0, and is 32-bit pixel capable. The greater processor, memory, and video card allow you to experience all that Vista has to offer.

You can upgrade Windows XP Home or Professional with service pack 2 to one of the five versions of Windows Vista, or a Windows 2000 Professional PC via the clean install method using the Files and Settings Transfer wizard. If you're running any other version of Windows, you must perform a clean install. Windows Vista also supports upgrading from one version to another, such as the Home versions to Ultimate.

Installation issues can come up if the hardware is not at the minimum levels as stated previously, and it's highly recommended you download and run the Windows Vista Upgrade Advisor to determine if your computer is hardware and software compatible.

Exam Tip: You cannot perform an upgrade to Windows Vista retaining personal files, settings and programs from Windows 2000.

Another option -- rather than upgrade or a clean install -- is to configure your computer with the old version of Windows along with Windows Vista. Often referred to as a multi-boot or dual-boot configuration, this approach allows you to resort to your old version if you change your mind, if things go wrong or you simply need time to migrate your files and settings. Microsoft provides a step-by-step article here showing the way.

Post-Installation: Customize and Configure Settings
Windows Sidebar provides a method of organizing the information you want to access quickly on the desktop. Sidebar is located on the desktop and contains gadgets, which are customizable mini-programs that display continuously updated information, with some that allow you to perform common tasks without opening a window. You can find more gadgets on the Microsoft Gadgets site here. To uninstall a gadget, click the plus sign at the top of the sidebar, right-click the gadget and click uninstall.

To support and configure the newest display option in Windows Vista, Aero, your system must meet the video card requirements as stated earlier. Be certain and make sure that the color is set to 32 bit and the monitor refresh rate is set higher than 10 hertz. The theme should then be set to Windows Vista, color scheme set to Windows Aero, and window frame transparency set on.

With many versions of Windows including Vista, each account type gives a user a different level of control over the computer. The standard user account is the account to use for all users. The administrator account provides the most control over the computer, and should only be used when necessary. The guest account is primarily for people who need temporary access to the computer. Windows Vista includes a new technology and security level called User Account Control -- more on this later.

When you use a standard user account, you can use most programs that are installed on the computer, but you can't install or uninstall software or hardware, delete files that are required for the computer to work, or change settings on the computer that affect other users. If you're using a standard user account, some programs might require you to provide an administrator password before you can perform certain tasks.

The Windows Vista Upgrade Advisor from Microsoft can help determine if all your installed hardware and software is compatible with Windows Vista prior to upgrading. Another method to verify whether or not your program software is compatible with Windows Vista is to download the Microsoft Application Compatibility Toolkit. It's an advanced tool, but it can provide very valuable information regarding thousands of software programs and versions and their compatibility with Windows Vista. ACT includes real-time reporting for many applications from the user community of Windows Vista and possible workarounds or show-stoppers with program software.

There are many ways to improve your computer's performance and some of them are new to Windows Vista. The Performance Information and Tools lists found in Control Panel, has tasks that can help improve the performance of your computer, and it also shows information about your computer's performance capabilities. One way to speed up your system is to manage the startup programs that start themselves automatically when you start Windows. Too many of these programs opening at the same time can slow down your computer. This can be done with the new application from Microsoft, Windows Defender. Turning off unnecessary visual effects like Aero, disk defragmenting and adjusting disk and file indexing options (found in Control Panel) can help improve performance.

Configure Windows Vista Security
The Windows Security Center found in Control Panel is the main entry point for configuring, maintaining and troubleshooting security settings for consumer desktop users. Windows Security Center can help enhance your computer's security by checking the status of several security essentials on your computer, including firewall settings, Windows automatic updating, anti-malware software settings, Internet security settings and User Account Control settings.

If Windows detects a problem with any of these security essentials -- for example, if your antivirus software is out of date -- Security Center displays a notification and places a Security Center shield icon in the notification area. Click the notification or double-click the Security Center icon to open Security Center and get information about how to fix the problem.

Exam Tip: Windows Vista can't detect all types and versions of antivirus software and it may be necessary to configure Vista not to monitor for installed antivirus software if you've already installed and configured correctly.

A firewall can help prevent hackers or malicious software such as worms from gaining access to your computer through a network or the Internet. A firewall can also help stop your computer from sending malicious software to other computers. Windows checks if your computer is protected by a software firewall. If the firewall is off, Security Center will display a notification and put a Security Center shield icon in the notification area.

Windows can routinely check for updates for your computer and install them automatically. You can use Security Center to make sure Automatic updating is turned on. If updating is turned off, Security Center will display a notification and put a Security Center shield icon in the notification area.

It's important to run anti-spyware software whenever you're using your computer. Spyware and other potentially unwanted software can try to install itself on your computer any time you connect to the Internet. Potentially unwanted or malicious software can also be programmed to run at unexpected times, not just when it is downloaded or installed. Windows Defender protects against most spyware with its default configuration and automatic updates.

Windows Vista Parental Controls is a new feature that adds control over standard user accounts, such as children who might be using a consumer computer. It provides for control and monitoring of software programs, such as games with ratings, Internet Web sites, and can even control and monitor hours of computer usage. Age ratings for games group content into levels appropriate for different ages, from young children through mature teens and an adults-only category.

Internet Explorer 7 includes new security and privacy features that allow you to safely browse the Web:

  • Phishing Filter can help protect you from phishing attacks, online fraud and spoofed Web sites.
  • Protected mode can help protect your computer from Web sites that try to install malicious software or to save files on your computer without your consent.
  • Higher security levels can help protect you from hackers and Web attacks.
  • The Security Status bar displays the identity of secure Web sites to help you make informed decisions when using online banking or merchants.
  • Internet Explorer's add-on disabled mode lets you start Internet Explorer without toolbars, ActiveX controls or other add-ons that might slow down your computer or prevent you from getting online.

Windows Vista includes User Account Control for added security and control; it wasn't originally included with previous versions of Windows. UAC gives standard users the ability to run most programs but not change most system settings. When elevated permissions are required, users are automatically prompted to provide administrator credentials: username and password. UAC can also prevent malicious software or malware and spyware from installing or making changes to your computer without permission.

Exam Tip: Know which level of permission is required for standard users or administrators to manage other user accounts and for a user to change their own password.

Windows Vista includes many data security options available in previous versions of Windows and a few new ones. Encrypting File System is used to encrypt files on a computer's hard disk. Vista also includes a new file encryption for data on the hard disk called BitLocker. It can be used to secure the entire hard disk contents, commonly used with portable computers.

Configure, Troubleshoot, and Repair Networking

It's a good idea to find out what kind of network adapters your computer has -- wired or wireless. You might decide to go with a certain technology because you already have most of the hardware, or you might decide to upgrade your hardware. Most people find that a combination works best for their environment. If both types are present and configured in Windows Vista, one or more can be disabled using their respective icon in the Network and Sharing Center found in Control Panel, or by using the Windows Device Manager. The symbol next to a device in Device Manager with the arrow pointing down signifies the device has been disabled.

Exam Tip: A computer with the IP address of 169.254.x.x may need to be assigned an address by the user for the network, or it won't receive an address from the network's router.

When configuring Windows Vista and other Windows versions to communicate for file and printer sharing on a network, each computer must have the Client for Microsoft Networks and File and Printer Sharing for Microsoft Networks enabled. This can be found in the properties of the network card, or simply from the Network and Sharing Center under the heading Sharing and Discovery.

Wireless networks use radio waves to send information between computers. There are three types; 802.11g offers a greater signal range than 802.11b and 802.11a networks. Wireless can be affected by interference from things such as walls, large metal objects and pipes. Also, many cordless phones and microwave ovens can interfere with wireless networks when they're in use.

Exam Tip: Manual configuration of a wireless network connection may be required if the wireless access point is not broadcasting a SSID.

You can share files and folders in several different ways. The most common way in Windows is to share them directly from your computer. Windows Vista provides two methods for sharing files in this way: share files from any folder on your computer or from a Public folder. Which method you use depends on where you want to store the shared folders, who you want to share them with and how much control you want to have over the files. Either method allows you to share files or folders with someone using your computer or another computer on the same network.

If your computer is in a workgroup, you have the option of toggling password protection. If password protection is turned on, the person you are sharing with must have a user account and password on your computer in order to access the shared files and folders. You can turn password protection on or off in the Network and Sharing Center. If you turn on file sharing for the Public folder, anyone with a user account and password on your computer, as well as everyone on your network, will be able to see all the files in your Public folder and subfolders. You cannot restrict people to just seeing some files in the Public folder. However, you can set permissions that either restricts people from accessing the Public folder or that restricts them from changing files or creating new ones.

Only available with Windows Vista Home Premium or Ultimate: With Windows Media Center you can play audio and data CDs, as well as video and data DVDs. To play DVDs, you must have a DVD drive and a compatible DVD decoder installed on your computer. A compatible DVD decoder is already installed on computers that include Windows Media Center. You can watch pictures in a slide show and play videos using Windows Media Center. Windows Media Center also allows you to specify a search criteria to find digital media files such as movies, videos, music, pictures, or recorded TV shows. These files are stored in libraries on your Windows Media Center PC.

You can connect a Media Center Extender device using a wired or wireless connection to connect the Extender device to your home network. When connecting to a wireless network, the Extender tries to connect silently without any action on your part. However, if the wireless network has security protocols enabled, such as a Wired Equivalent Privacy key or a Wi-Fi Protected Access password, you must provide this security information manually to the Extender. Once the network has been established, during the final configuration of Windows Media Center and Media Center Extender, you must enter the 8-digit set-up key that is displayed on the TV that's connected to the MCE.

Install, Configure, and Troubleshoot Devices
When connecting a device to a USB port on a USB hub, monitor or other device that's plugged into your computer, ensure that the USB port has enough power to support your device. Smaller devices, such as USB flash drives and mice, and devices with their own power cords, such as printers, typically work properly when connected to an unpowered USB hub. Some devices that use more power, such as USB-powered scanners and Web cameras, require a hub that has its own power cord to function properly. If a device doesn't work properly when connected to a hub, try connecting it directly to one of the computer's USB ports.

The new Microsoft Windows Mobile Device Center available in Windows Vista enables you to set up new partnerships, synchronize content and manage music, pictures and video with Windows Mobile-powered devices such as Windows Mobile 6 cell phones.

Exam Tip: Windows Mobile Device Center supports Windows Mobile 2003 and newer devices.

If the Import Pictures and Videos does not work for your camera, or if your camera uses an unusual cable, then Windows can't get pictures from your camera automatically. You need to install software provided by the camera manufacturer. Check the manufacturer Web site for the latest driver software.

To import high-quality video using Import Video, you can connect your digital video camera to your computer in one of two ways. The first method is to use an IEEE 1394 connection: connect one end of the IEEE 1394 cable to the DV port on the camera and the other end into the IEEE 1394 port on your computer. This connection method is more popular (and often faster) than the second connection type, which uses USB 2.0.

If your computer has a built-in fax modem, Windows will automatically detect it during the set-up process. If you're not sure whether your computer has a built-in fax modem, check the hardware information that came with your computer. To set up your computer to send faxes only, click "I'll choose later; I want to create a fax now" in the Fax Setup Wizard. Keep in mind that by choosing this option, you will be able to send faxes, but you won't be able to receive them. If you want to change settings for sending and receiving faxes with a fax modem so that you can receive faxes, you need to provide an administrator password or permission. Users with administrator privileges can change the setting at any time. Before you try receiving a fax, however, make sure that your computer is connected to a fax modem.

If you can't change printer properties, you might not have permission to manage the printer. Permissions are required because changing the printer properties can affect everyone who uses the printer. When a printer is installed, members of the administrators group on the computer have permission to manage the printer by default. If you have an administrator account, you can probably change the printer properties.

Permissions can be assigned to each person who uses the printer or to a group of users who have the same type of user account. Windows offers these types of printer permissions:

  • Print. By default, each user can print and cancel, pause, or restart documents or files that they send to a printer.
  • Manage documents. If you have this permission, you can manage all jobs for a printer that are waiting in the print queue, including documents or files that are being printed by other users.
  • Manage printers. This permission allows you to rename, delete, share, and choose preferences for the printer. It also allows you to choose printer permissions for other users and to manage all jobs for the printer. Members of the administrator group for a computer have permission to manage printers by default.

Must-Know Tips Before Taking an Exam

If this is your very first IT exam or at least your first Microsoft exam, there are some things you should know:

  • The price for Microsoft exams in the US is $125.
  • You are allowed to take any exam as many times as needed to pass.
  • You must pay the $125 for each and every attempt at the exam. (For first-time exam takers, Microsoft usually provides incentive offers; you'll find these on the Microsoft MCP Web site.)
  • You will receive an onscreen pass or fail indicator at the completion of the exam.
  • You will also receive a printed score report upon exiting the exam booth.
  • You will receive a certificate, wallet card, congratulations letter and Microsoft Certification number after you have requested the certification package from Microsoft's Web site. (Don't forget to give a valid e-mail address when registering for your exam.)
  • You can take any IT exam at any Thomson Prometric testing center.

One more tip while you're taking the exam: You will be able to move forward and backward through the exam question set. Very often, a later question can help you answer an earlier one for which you may not have been absolutely certain of your answer. You should, however, always choose an answer for each and every question before moving forward since you may run out of time, and any unanswered questions are scored as incorrect.

You can mark questions you are unsure of and return using the back button or by using the review screen at the end prior to scoring.

Troubleshoot and Repair Windows Vista
System Restore uses restore points to return your system files and settings to an earlier point in time, without affecting personal files. System Restore affects Windows system files, programs and registry settings. It also can make changes to scripts, batch files and other types of executable files on your computer. It does not affect personal files, such as e-mail, documents or photos, so it cannot help you restore a deleted file. If you have backups of your files, you can restore the files from a backup.

Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files which might prevent Windows from starting correctly. When you run Startup Repair, it scans your computer for the problem and then tries to fix it so your computer can start correctly. Startup Repair is located on the System Recovery Options menu, which is on the Windows installation disc. Startup Repair might prompt you to make choices as it tries to fix the problem, and if necessary, it might restart your computer as it makes repairs.

Using Software Explorer in Windows Defender, you can view detailed information about software that is currently running on your computer that can affect your privacy or the security of your computer. You can see which programs run automatically when you start Windows and information about how these programs interact with important Windows programs and services.

Software Explorer helps you monitor the following items:

  • Startup programs, which are programs that run automatically with or without your knowledge when you start Windows.
  • Currently running programs, which are programs that are currently running on the screen or in the background.
  • Network-connected programs, which are programs or processes that can connect to the Internet or to your home or office network.

That wraps it up for this exam review. Remember that nothing beats hands-on experience when preparing for an exam. Divide your time preparing for this exam by practicing, reviewing and reading everything you can find. And don't forget to check out those links to the guides on the www.WindowsVista.com site. Good luck!

70-622: Exam Review

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Exam 70-622 PRO: Installing, Maintaining, Supporting, and Troubleshooting Applications on the Windows Vista Client-Enterprise, is a mouthful and it's also a good test of your ability to roll out applications on this or any Windows-based network. Exam 70-622 is one of two exams that you'll need to pass (along with completion of a Microsoft Certified Technology Specialist exam, such as 70-620: Vista Configuration) in order to obtain a Microsoft Certified IT Professional: Enterprise Support Technician certification.

I took 70-622 while it was in beta (which this exam is based on). During the beta, I was given 180 minutes to complete 75 questions. The final version is 90 to 120 minutes for about 50 questions.

This exam was wide in scope and tests one's knowledge of all aspects of installing, maintaining, supporting and troubleshooting applications on Windows Vista on an enterprise network in these key areas:

  • Deploying Vista
  • Managing Vista security
  • Managing, maintaining systems that run Vista
  • Configuring, troubleshooting network connections

My first recommendation for study falls under the category of hands-on - if you're new to Vista, you need some time at the controls, and it's always time well spent!

Microsoft has several online and e-learning courses available for this exam (search here and here). If you'd rather take the self-study route, the official Microsoft Press publication is MCITP Self-Paced Training Kit (Exam 70-622): Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians by Tony Northrup and J.C. Mackin. For my study, I went to www.WindowsVista.com. It has links to information for consumers, developers and IT professionals like us. Click that link and you'll find yourself at the Microsoft Technet site, where you'll find all the printed study information you'll need. I highly recommend you study the following documents available there: Windows Vista Product Guide, Deploying Vista Step by Step Guide, Windows Vista Security Guide, Understanding and Configuring User Account Control in Windows Vista, Step-By-Step Guide to Controlling Device Installation and Usage with Group Policy, and finally; Windows Vista Networking.

Now I could just give you all the questions and answers to the exam, but what fun would there be in that? After all it's been five long years since Microsoft last released a new desktop operating system and I'm ready to learn all the new things, aren't you? On with the review.

The set of skills you'll need to demonstrate for this exam were noted earlier and through the remainder of this article, I will help you prepare to pass this exam by directing you to specific areas in the Windows Vista. Be sure you read and study the exam objectives available from the Microsoft Web site for a general idea of what to expect on this exam!

Deploying Windows Vista
Remember these hardware requirements: Vista requires a 800MHz but preferably a 1GHz or greater CPU; 512MB but preferably 1GB of RAM, 128MB graphics card for the Aero interface; 20GB but preferably a 40GB hard drive (15GB of free disk space is required for upgrades); and a DVD drive. Upgrades are supported from Windows 2000 and up. The greater requirements allow you to experience all that Vista has to offer.

Microsoft has also made many new tools and applications available for OS deployments such as; ImageX and Windows System Image Manager. ImageX is a disk imaging tool for capturing, modifying and applying images. Because of Vista's HAL-independent design, fewer images are needed to deploy hundreds of computers. It also allows for editing and maintaining them in the new WIM (Windows Image) format. ImageX is a command-line tool in Vista or available with Windows PE. Also available is Windows System Image Manger. Scripting, editing and modifying images are possible, plus the ability to create the new XML format answer files. Be sure and read the entire "Deploying Vista Step by Step Guide"!

Exam Tip: Sysprep is an image creating and deployment tool and is still available for Windows Vista.
70-622 Installing, Maintaining, Supporting, and Troubleshooting Applications on Windows Vista (Beta)

Reviewer's Rating

This exam is geared towards IT professionals who work in enterprise environments that use Windows Vista, who have experience with previous versions of Windows and who have experience with Windows Server OSes. You should have experience deploying Windows Vista, managing security and troubleshooting network-related issues with Vista. Microsoft also recommends at least 3 to 5 years of experience as a tier 2 or lead desktop support technician.

This exam counts as a core client exam for the MCSA and MCSE (Windows 2000/2003) and is one of two needed for the new Microsoft Certified IT Professional: Enterprise Support Technician.

  • Exam Title -Installing, Maintaining, Supporting, and Troubleshooting Applications on the Windows Vista Client-Enterprise
  • Duration -180 minutes (beta; this differs from the live version)
  • Number of questions -78 (beta; this differs from the live version)
  • Who Should Take It - Anyone wishing to prove their knowledge of installing, maintaining and supporting applications on Windows Vista in enterprise-size networks.
  • Exam Objectives - http://www.microsoft.com/learning/exams/70-622.mspx

Managing Windows Vista Security
Once Windows Vista is installed, additional configuration will be necessary to achieve the most secure operating system available. Windows Update is now integrated in the Windows Update center found in Control Panel. It automatically checks for and applies all Vista updates and possible upgrades. You'll also find the Programs and Features center in Control Panel for managing installed updates and application software. IE 7 includes many new security features which prevent phishing, installation and execution of malicious software, and the ability to isolate add-ons per logged-on user.

Windows Defender, a free spyware detection and removal application from Microsoft for Windows XP, 2003, and Vista, can provide real-time monitoring for adware, keyloggers, and spyware. It can receive its updates through the Windows Update site or locally using WSUS.

The Windows Firewall in Windows Vista includes both inbound and outbound filtering to help protect computers by restricting access to key operating system resources. A single console known as the Windows Firewall with Advanced Security, integrates IPSec and firewall management. The firewall blocks most unsolicited inbound traffic until a change is made either by an administrator or by Group Policy settings. The Windows Vista firewall supports a Domain and a Standard profile. The Domain profile is active when the computer is connected to a network that contains the domain controllers in which its computer account resides. This allows you to create rules that are specific to the requirements of the company's internal network. The Windows Vista firewall also includes a Private and Public profile to provide a finer level of control to protect a computer when a user uses it outside of the company's protected network.

Exam Tip: From the available firewall profiles -- domain, public and private - only one can be active at a time.

One of the key areas and additional security you'll find in Windows Vista is User Account Control. It's enabled by default and limits even a logged-on administrator account's ability to change system configuration and settings without explicit permission, or by clicking Continue in the warning window; it prevents unauthorized changes. It can be turned off using the User Accounts center in Control Panel or with Group Policy.

If UAC is enabled and administrator credentials are needed to perform an action or run application software, the network administrator must provide the logged-on user with this information. The user can either provide them when prompted or right-click a configuration settings and select Run as. Group Policy settings Admin Approval for Built-in Administrator Account and Behavior of the elevation prompt for administrators in the Admin Approval Mode are settings you should become familiar with by reading the document, "Understanding and Configuring User Account Control in Windows Vista."

Exam Tip: Firewall exceptions configured with the Windows Firewall and Advanced Security console are very powerful and should be understood prior to the exam.

The ease and ability of users to plug in removable memory and storage devices creates significant administrative issues for networks, and they can pose threats to data security. Windows Vista includes Group Policy controls for user-level permission assignments of these types of devices. You'll find most everything you need to know in the document, "Step-By-Step Guide to Controlling Device Installation and Usage with Group Policy."

BitLocker drive encryption helps protect data on a computer. The entire Windows volume is encrypted to help prevent unauthorized users from breaking Windows file and system protections. BitLocker prevents someone who either starts another operating system on the computer or runs a software attack tool bypassing the Windows Vista file and system protection from performing offline viewing of the files stored on the protected drive. BitLocker drive encryption can lock the normal boot sequence until the user supplies a personal identification number or inserts a USB flash drive that contains the decryption keys. The maximum protection is obtained when the computer includes Trusted Platform Module 1.2 BIOS hardware support. For more information I recommend "Windows BitLocker Drive Encryption Step-by-Step Guide."

Managing and Maintaining Systems That Run Windows Vista
Windows Vista includes a new configuration, monitoring, and troubleshooting center in Control Panel: Network and Sharing Center. From here you can create connections, manage them and even see a list of shares and printers available from a computer while connected to a particular network.

The user profile used in Windows XP is identical to the one used in Windows 2000, making interoperability between these two operating systems transparent. A new design and layout prevents Windows Vista from using the older XP and Win2K profiles. Also, previous versions of Windows do not load Windows Vista user profiles. When using Windows Vista and roaming user profiles, a designator of "v2" will be added to the end of the profile folder. The "v2" is used to isolate Windows Vista roaming user profiles from roaming user profiles created by previous operating systems.

Data Collector Sets are the building blocks of performance monitoring and reporting found in the Windows Reliability and Performance Monitor console. It allows for organizing multiple data collection points into a single component that can be used to review or log performance. A Data Collector Set can be created and then recorded, grouped with other Data Collector Sets, incorporated into logs and viewed in Performance Monitor to generate alerts. To learn more about how to configure and automate them, be sure and read "Help on Reliability and Performance Monitor" from the Help menu of the console.

There are many new command-line administrative tools included with Windows Vista. Be sure and review the Command Reference list and options available, such as BCDEdit, which is the primary tool for editing the boot configuration of Windows Vista and later versions of Windows; and Wbadmin, which lets you back up and restore a computer and files from a command prompt.
Must-Know Tips Before Taking an Exam

If this is your very first IT exam or at least your first Microsoft exam, there are some things you should know:

  • The price for Microsoft exams in the US is $125.
  • You are allowed to take any exam as many times as needed to pass.
  • You must pay the $125 for each and every attempt at the exam. (For first-time exam takers, Microsoft usually provides incentive offers; you'll find these on the Microsoft MCP Web site.)
  • You will receive an onscreen pass or fail indicator at the completion of the exam.
  • You will also receive a printed score report upon exiting the exam booth.
  • You will receive a certificate, wallet card, congratulations letter and Microsoft Certification number after you have requested the certification package from Microsoft's Web site. (Don't forget to give a valid e-mail address when registering for your exam.)
  • You can take any IT exam at any Thomson Prometric testing center.

One more tip while you're taking the exam: You will be able to move forward and backward through the exam question set. Very often, a later question can help you answer an earlier one for which you may not have been absolutely certain of your answer. You should, however, always choose an answer for each and every question before moving forward since you may run out of time, and any unanswered questions are scored as incorrect.

You can mark questions you are unsure of and return using the back button or by using the review screen at the end prior to scoring.

Configuring and Troubleshooting Networking
Windows Vista includes networking support with a new IP version 4 and 6 stack loaded. It's been entirely updated and includes all new support protocols and configuration methods. Integration of IPSec and the Windows Firewall into the networking stack provide for a more secure configuration.

Wireless network support, configuration, advanced protocols and troubleshooting have also been further improved in Vista. Vista includes a command-line script that provides a method to connect to a company's wireless network to join a domain: netsh wlan. I recommend the following document for more: "Joining a Windows Vista Wireless Client to a Domain."

Exam Tip: When networking between Windows Vista and Windows NT, SMB version 1.0 is the highest authentication level supported.

Windows Vista's Network Center provides a clear view of the current connection status, available wireless networks, and a network map to show surrounding network resources. It also includes many troubleshooting tools to identify connectivity problems and allow users to browse network resources by starting the new Network Explorer. Another must read: Enterprise Networking with Windows Vista.

Although not perfect in my opinion, Windows Vista is one of the most secure desktops released since Windows 95.

Now, Go Forth and Test
That wraps it up for this exam review; you now have a good basis for which to study and tackle any weaknesses you've identified so far. And remember that nothing beats hands-on experience when preparing for an exam. Divide your time preparing for this exam by practicing, reviewing and reading the materials I've recommended - and good luck!

About this Archive

This page is a archive of recent entries in the MCITP category.

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